Terms and Conditions of Use

1. About the Service

InnerStatesTherapy.com offers a digital platform designed to help therapists and individuals explore emotional states, enabling therapeutic conversations and personal insight. It is not a diagnostic tool or a substitute for medical or clinical treatment.

2. Eligibility

You must be at least 18 years old or have legal consent from a parent or guardian to use the Services.

3. Subscriptions and Payments

We offer Free and paid subscription plans. Pricing, features, and availability are subject to change.

Refund Policy

Refunds are available only for unused subscriptions. If features have been accessed (e.g., sessions created, images reviewed), the subscription is considered used and is non-refundable.

4. Permitted Use

You agree to use the Services for personal development or therapeutic support only. You must not:

• • Copy, distribute, or commercialise any content;
• • Misuse or tamper with any part of the platform;
• • Use the platform for any unlawful, unethical, or misleading purposes.

5. Clinical Data and Confidentiality

You must not use the platform to store any personally identifiable information about clients or third parties. This includes names, contact details, health data, or notes that could be used to identify a specific individual.

We are not responsible for clinical records, and users are solely liable for their compliance with professional, ethical, and legal standards regarding client confidentiality and record-keeping.

6. Intellectual Property

All content, including the user interface, software, designs, images, and brand assets, are the intellectual property of InnerStatesTherapy.com. You are granted a limited, non-exclusive license for personal or professional use in line with these Terms.

7. User Content

You may create and name session data and image groups within the platform. You are responsible for any content you generate. You must not upload, store, or share any inappropriate, illegal, or personally identifiable information.

8. Data Protection and Privacy

We comply with UK GDPR and relevant data protection laws. We only collect the minimal personal data necessary to deliver the service (e.g., account login details and session usage history).

We do not sell or share personal data with third parties unless required by law.

You are responsible for ensuring that you do not store third-party data, particularly that which identifies any clients or patients.

9. Security

We implement reasonable measures to secure your information. However, no system is impenetrable, and we cannot guarantee that third parties will not defeat our security measures. You provide your information at your own risk and should not store sensitive information on the platform.

10. Third-Party Links

The platform may include links to third-party websites or tools. We are not responsible for the content, services, or practices of any third-party sites, and your use of such services is at your own discretion and risk.

11. Limitation of Liability

To the fullest extent permitted by law:

• • InnerStatesTherapy.com and its associated individuals are not liable for any direct, indirect, incidental, or consequential losses or damages arising from the use or inability to use the Services;
• • We make no guarantees about therapeutic outcomes;
• • You agree to use the Services 'as-is' and at your own risk.

12. No Warranty

We do not guarantee that the Services will be error-free, uninterrupted, or suitable for your individual purposes. All use is provided without warranty of any kind, express or implied.

13. Indemnity

You agree to indemnify and hold harmless InnerStatesTherapy.com and any affiliated individuals or contractors from any claims, damages, losses, liabilities, or expenses arising from:

• • Your use of the Services;
• • Your breach of these Terms;
• • Any unauthorised or illegal use of data you input into the system.

14. Termination

We reserve the right to suspend or terminate access to the Services at any time for violation of these Terms or inappropriate use.

15. Assignment

You may not assign or transfer any rights under these Terms without written consent. We may assign or transfer our rights and obligations without restriction.

16. No Waivers

Failure by InnerStatesTherapy.com to enforce any provision of these Terms does not constitute a waiver of our rights.

17. Entire Agreement / Severability

These Terms constitute the entire agreement between you and InnerStatesTherapy.com. If any part of these Terms is found to be unlawful or unenforceable, the remaining parts remain valid and enforceable.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, regardless of the user's location. All disputes shall be subject to the exclusive jurisdiction of the English courts.

19. Discontinuation of Service

InnerStatesTherapy.com reserves the right to modify, suspend, or discontinue the Services at any time, with or without notice. In the event that the Services are permanently discontinued:

• • Monthly or annual subscribers will not be charged for future billing periods beyond the date of service termination;
• • Lifetime subscribers acknowledge and agree that the one-time payment grants access for the lifetime of the service and not the lifetime of the user. No refunds will be issued for any portion of the subscription that remains unused due to service discontinuation.

You acknowledge that the Services are offered "as is," and you accept the risk that they may be discontinued at any time for business, legal, or operational reasons.

20. Contact

For any questions or concerns, please contact:

Email: support@innerstatestherapy.com